Research Study 124 / 200
Health device information is too complex
Technical parameters and everyday instructions are mixed together, making it difficult for users to know what to do next.
Three-step solution method
- Separate information for professional review, everyday operation and service support.
- Design layered information displays for each role, with explanations where needed.
- Evaluate information comprehension with professionals and users.
Key Deliverables
- Role-Based Information Matrix
- Layered Interface
- Explanatory materials
Verification Approach
Compare how different roles find information and where they misinterpret terminology.
Translating research into products and services
Around this topic, we connect needs research, product form, visual identity, and user flows; organizing design decisions through prototypes and task evidence, then integrating with engineering, operations, and service teams for delivery.
Related topics in this direction
Based on product context, user tasks, and existing materials, clarify this topic's research scope, stakeholder roles, and delivery timeline.
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