START WITH THE CHALLENGE / Start with the question
First, define what needs to be solved. Then bring the right capabilities together.
Brand challenges often span multiple touchpoints. We shape each team around the challenge and scope of work, bringing different disciplines together around one goal.
01 / Direction
Your brand needs a new direction
Whether your business is changing, entering a new market or refreshing its brand, we begin by clarifying its goals, position and priorities for expression.
Capabilities in FocusBrand Strategy Brand Positioning Corporate Culture
Organized around projects with interdisciplinary collaboration connecting research, strategy and design. Four capability groups with 20 modules that can be combined based on project needs.
Strategy and positioning: brand architecture and value proposition. AI applications: content production and intelligent workflows. Visual and product design: identity systems and product experience. Digital, spatial and service: online/offline touchpoints.
Four phases: understand tasks (clarify business goals and scope), form direction (confirm strategy and work plan), design and validate (develop in key scenarios), deliver and coordinate (organize files and usage guidelines).
Different specialties collaborate around the same goal. Research-strategy-design progression ensures decisions, design and implementation stay connected. Phased deliverables organize the project.
HOW WE WORK / Our Process
Clear thinking. Defined deliverables.
We organize each project around shared goals and milestones, keeping decisions, design and implementation connected.
01
Understand the Brief
Clarify business goals, current challenges, use cases and project scope.
Define the Scope02
Set the Direction
Use research and discussion to agree on strategic priorities, design principles and a plan of work.
Build a Shared Perspective03
Design and Validate
Develop designs for key use cases, testing the information, identity and experience.
Advance the Work in Stages04
Deliver and Collaborate
Prepare the agreed files, application guidelines and instructions to support the work that follows.