Research Study 024 / 200
Interactive terminal height fails to accommodate diverse statures.
Standing, seated, and wheelchair users experience different reach zones at the same terminal.
Three-step solution method
- Record sightlines, hand reach, and circulation space in the actual environment.
- Explore adjustable stands, vertically repositionable interfaces and multiple access points.
- Invite a diverse range of users to complete end-to-end tasks and record where assistance is needed.
Key Deliverables
- Reach Study
- Stand Concepts
- Adaptive Interface Prototype
Verification Approach
Compare the visibility of key information and users’ ability to complete tasks independently.
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